Archive for the ‘PR Industry’ Category

Kaitlin
Doody

The Power of the #Hashtag

Tuesday, March 9th, 2010

When describing Twitter hashtags to clients, we typically describe them as a method for aggregating similar content and community building. Basically, when a Twitter user tags a keyword with the hash - or pound symbol (#) - the Tweet will appear in the conversation thread on that specific topic.

In the past year and a half, many online Twitter chats have cropped up - more than 100 Twitter chat schedules are tracked here. Reminiscent of AIM chat room-style group discussions, this more refined method of group dialogue allows Twitter users to virtually meet with people throughout the Twitterverse. By tagging their posts with the same hashtag, users can follow the conversation surrounding their shared topic of interest. Most groups have a set time they meet each week and typically, a moderator will field questions and pose them to the group to ensure the dialogue continues to flow.

Chat groups are always welcoming new participants and even if you don't feel like interacting, interested individuals can simply follow along with the group's hashtag at their designated meeting time. Twitter chat groups provide a uniquely useful and efficient method for connecting, interacting and learning. Public relations and communications chat groups allow industry newcomers, seasoned experts and everyone in between to provide and share a variety of perspectives and obtain 140-character snapshots of qualitative insights. For example, @Mikinzie, a PR college student, participates in #prstudchat because she values this weekly time to network with "awesome PR pros who are always willing to talk/ help." (more...)

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Erin
Turner

Online Newspaper Consumption Decreases for 18-24 Year Olds

Friday, February 26th, 2010

With cuts happening in news rooms around the country, it comes as no surprise that print newspaper circulation is down. The fact that more and more Americans are getting their news online is old news. What may take some by surprise, however, is that even online newspaper consumption is down among certain age groups. According to PointerOnline, IBM's Media and Entertainment group will soon be releasing survey results that show those between 18 and 24 years of age are consuming online newspapers less, down to 58% in 2009 from 64% in 2008. PointerOnline also notes that "the study, not surprisingly, finds consumers moving to what IBM calls 'connected experiences,' using various Internet-enabled devices to consume, engage with and create media, whether news and information, personal messages or produced entertainment."

These findings highlight two important points. First, if you are conducting outreach to young adults, social media is a must. It's also imperative to consider the "new" leading sources for breaking news - The Huffington Post, TechCrunch, Daily Kos, The Daily Dish, even TMZ.  When applicable, Web sites like those should be included in outreach plans. (more...)

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Mary Ellen
Hackett

Spreading Your Message in a Shrinking Media World

Monday, February 22nd, 2010

Digital communications is a powerful tool to deliver messages to a target audience and impact opinions and awareness of a topic or issue. We witnessed this firsthand in a recent women's reproductive health campaign.

Spectrum developed a public service announcement and targeted media outreach campaign on the topic of embryo donation for RESOLVE: The National Infertility Association. The program was funded by a grant from the U.S. Department of Health and Human Services to be implemented in two markets, Seattle and Washington, DC, where we conducted benchmark surveys to determine baseline awareness of the topic.

After several months of effort in spring 2009, our traditional media outreach program and PSA campaign in Seattle did not achieve an overall increase in awareness about embryo donation. In fact, the survey actually showed a DECREASE in awareness (from 45 to 38 percent). Our survey vendor attributed it to the plethora "Octomom" stories in the news as the pre-campaign survey was being conducted. (more...)

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Katherine
Maynard

What Makes a Great Relationship?

Wednesday, February 17th, 2010

In the February 2010 issue of PM360, a magazine targeted at marketing decision makers within the biotech, pharmaceutical and medical device field, I had the great opportunity to share some comments on what it is that creates a great working relationship between an agency and their clients.  Take a look at my thoughts and I welcome everyone's feedback on this critical topic of relationship building in today's business climate.pm360

To see the full article and read the comments from other industry professionals, visit the PM360 site. (more...)

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Katherine
Maynard

Mass Migration Online Presents Powerful Opportunities to Influence Consumer Experience

Friday, February 12th, 2010

Manhattan Research released findings from a study that confirmed what many of  us in communications know to be true -  online channels have significantly more influence over consumer health decisions and actions than traditional channels like print, T.V. and radio . Even more interestingly, the study claimed that editorial content still has significantly more influence on consumer health actions than various forms of social media, reinforcing the need for a compelling story if you want your messages to resonate with your most influential audiences.

But the continuing mass migration online (more than half of adults under the age of 65 now search the Internet for health information) presents powerful opportunities to influence the consumer experience, one of the last areas where companies can truly differentiate themselves among increasingly discerning and information savvy audiences.

Increasingly, successful communications programs will keep the customer experience front and center by fostering meaningful engagement whether that means real time feedback, nimble customer service or relevant education and content that help patients navigate the many choices they need to make throughout the continuum of their treatment and disease management process. (more...)

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John
Seng

Larger World Of Health Care Markets Now At Your Doorstep!

Monday, February 8th, 2010

If you work for a health-oriented company that offers products or services internationally, you might be interested to know that our GLOBALHealthPR partnership expanded significantly in the past year, with exciting new access and capabilities in four countries among Latin America, Europe and Asia. Herewith our new names and faces, transmitting the best savvy in important health care markets around the world. (more...)