Archive for the ‘Technology’ Category

Kaitlin
Doody

The Power of the #Hashtag

Tuesday, March 9th, 2010

When describing Twitter hashtags to clients, we typically describe them as a method for aggregating similar content and community building. Basically, when a Twitter user tags a keyword with the hash - or pound symbol (#) - the Tweet will appear in the conversation thread on that specific topic.

In the past year and a half, many online Twitter chats have cropped up - more than 100 Twitter chat schedules are tracked here. Reminiscent of AIM chat room-style group discussions, this more refined method of group dialogue allows Twitter users to virtually meet with people throughout the Twitterverse. By tagging their posts with the same hashtag, users can follow the conversation surrounding their shared topic of interest. Most groups have a set time they meet each week and typically, a moderator will field questions and pose them to the group to ensure the dialogue continues to flow.

Chat groups are always welcoming new participants and even if you don't feel like interacting, interested individuals can simply follow along with the group's hashtag at their designated meeting time. Twitter chat groups provide a uniquely useful and efficient method for connecting, interacting and learning. Public relations and communications chat groups allow industry newcomers, seasoned experts and everyone in between to provide and share a variety of perspectives and obtain 140-character snapshots of qualitative insights. For example, @Mikinzie, a PR college student, participates in #prstudchat because she values this weekly time to network with "awesome PR pros who are always willing to talk/ help." (more...)

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Erin
Turner

Online Newspaper Consumption Decreases for 18-24 Year Olds

Friday, February 26th, 2010

With cuts happening in news rooms around the country, it comes as no surprise that print newspaper circulation is down. The fact that more and more Americans are getting their news online is old news. What may take some by surprise, however, is that even online newspaper consumption is down among certain age groups. According to PointerOnline, IBM's Media and Entertainment group will soon be releasing survey results that show those between 18 and 24 years of age are consuming online newspapers less, down to 58% in 2009 from 64% in 2008. PointerOnline also notes that "the study, not surprisingly, finds consumers moving to what IBM calls 'connected experiences,' using various Internet-enabled devices to consume, engage with and create media, whether news and information, personal messages or produced entertainment."

These findings highlight two important points. First, if you are conducting outreach to young adults, social media is a must. It's also imperative to consider the "new" leading sources for breaking news - The Huffington Post, TechCrunch, Daily Kos, The Daily Dish, even TMZ.  When applicable, Web sites like those should be included in outreach plans. (more...)

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Mary Ellen
Hackett

Spreading Your Message in a Shrinking Media World

Monday, February 22nd, 2010

Digital communications is a powerful tool to deliver messages to a target audience and impact opinions and awareness of a topic or issue. We witnessed this firsthand in a recent women's reproductive health campaign.

Spectrum developed a public service announcement and targeted media outreach campaign on the topic of embryo donation for RESOLVE: The National Infertility Association. The program was funded by a grant from the U.S. Department of Health and Human Services to be implemented in two markets, Seattle and Washington, DC, where we conducted benchmark surveys to determine baseline awareness of the topic.

After several months of effort in spring 2009, our traditional media outreach program and PSA campaign in Seattle did not achieve an overall increase in awareness about embryo donation. In fact, the survey actually showed a DECREASE in awareness (from 45 to 38 percent). Our survey vendor attributed it to the plethora "Octomom" stories in the news as the pre-campaign survey was being conducted. (more...)

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Kevin
Walsh

ePharma Summit Recap

Wednesday, February 17th, 2010

Thanks to all the presenters who braved "Snowmaggedon" to present at this year's ePharma Summit in Pennsylvania.    

There were a lot of interesting presentations including some highlights from @skypen on his recent FDA interview with DDMAC's Dr. Jean-Ah Kang. 

Of particular interest to me, since we are actively involved in developing guidelines and training, was the presentation from Mel Halkyard, who discussed the process she manages at Eli Lilly to implement social media guidelines and practices. 

When talking about her learnings from the process, which is almost complete, Mel highlighted several themes:

  • 1. K.I.S.S. (Keep It Simple, Stupid). When talking about personnel guidelines, it is important that everyone understands what is needed and required.
  • 2. It's important to ensure that your social media guidelines are in sync with the rest of the personnel policies and procedures you already have in place.
  • 3. It s a good idea to assign ownership so that there is a clear decision tree, and decisions can be made when needed. Ideally, a single point of contact, possibly a Social Media Czar, or an Interdisciplinary Social Media Steering Committee. Also needed is the sponsorship of senior leadership; preferably from someone who also sees the value proposition. (more...)

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Kaitlin
Doody

The Health Tweeder: Aggregating Health-Related Twitter Content

Wednesday, February 17th, 2010

Wondering what the Twitterverse's most commonly discussed health categories are? Well, look no further because Pixels & Pills, a collaborative effort between two pharmaceutical marketing firms, has developed a free visualization tool to measure online conversations surrounding a variety of medical topics.

The Health Tweeder uses search terms, hashtags and handles pertaining to a given disease state to pool results into a feed of Twitter updates. The keywords for different health categories populate a vibrant lab of colorful petri dishes, which you can click on to reveal the most recent health-related Tweets. "Growing and shrinking based on the volume of content at any one time, each dish, and all of them combined, provide a dynamic view of dialogue in real time," said Mike Myers, president of Palio, one of the collaborating firms. (more...)

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Leticia
Diaz

The Growing Field of mHealth

Tuesday, February 16th, 2010

We use our mobile phones for banking, to find directions and sometimes to shop. But would you use your phone to track your diabetes, asthma or mood and send that information to your doctor?

Today, there are many Americans doing just that! That's the word from the mHealth Foundation who brought more than 300 experts together in early February in DC to discuss the growing field of mobile health, also known as mHealth. Though the promise of mobile phones has yet to reach its full potential in the U.S., as compared to parts of Europe and Asia, that hasn't stopped the boom of health applications.  mHealth estimates there are more than 5,000 health applications in existence. What's even more eye-opening is that more than 3,700 of these are estimated to be used in a clinical setting - including those among health care professionals and between doctors and patients. 

mHealth has identified 12 clusters to catalog the broad range and function of mobile health applications. Some of these clusters include:

  • Patient Communications - These include communications before, during and after visits to your doctor including searches via your mobile phone to find a doctor based on your zip code and send back relevant information via text.
  • Disease Management - Used both by patients and their caregivers, this area is growing by the day with applications that allow you to track your meals and exercise, measurements such as blood pressure or your A1c level (or that of your child), daily reminders sent to pregnant women based on their due date, and encouraging reminders for smoking cessation.
  • Emergency Care - These applications provide first aid tips and CPR instructions or can be used by EMS departments to help relay critical patient statistics en route to the hospital. (more...)

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