Posts Tagged ‘Social media’

Kaitlin
Doody

How to Land a PR Internship (and Take Advantage Once You Do)

Monday, January 9th, 2012

Spectrum’s new crop of interns starts today! (Can you tell how excited us junior level staff are?!)

Summer 2011 interns present their final project to staff

This time of year reminds me of when I first started working at Spectrum as an intern in the spring of my senior year in college. In some ways, I feel like I was more buttoned up with my PR know-how then. I had mastered Grunig and Hunt’s four models of public relations and I could outline an RPIE approach to a campaign in no time. However, after being out in the “real world” for a few years now, I know that PR cannot be so easily defined or broken down into four simple models, and I’ve seen that there’s never as much time as we’d like to R (research), P (plan) and E (evaluate) – which is unfortunate, really.

Securing a PR internship and capitalizing on the opportunity is one of the most important things PR students need to do to land a job after college.  It’s the time when you begin to learn those invaluable out-of-the-classroom lessons. Below is a list of ways for students to distinguish themselves from other internship candidates and leave an impression (a good one, that is):

 

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Luke
Dickinson

Why I like the FDA’s New Draft Guidelines

Thursday, January 5th, 2012

The FDA released draft guidance last week which should prove helpful to pharmaceutical manufacturers, marketers and communicators. The draft guidance, Unsolicited Requests for Off-Label Information about Prescription Drugs and Medical Devices, addresses questions received by consumers around off-label drug or medical device use. It makes clear that manufacturers are able to provide information to requests on off-label uses, received both on- and off-line, without falling foul of regulations.

The draft guidelines allows for companies to respond to unsolicited requests for information on off-label use that are posted by consumers on public forums – including social media, websites, online forums, and in-person public events and meetings – as well as questions received in a non-public medium – via direct email, letter, phone call or fax. The key is that these must not be solicited questions, defined as any inquiry which results from one of eight possible scenarios or prompts led by the manufacturer.

The FDA advises that any response made to an unsolicited question must a) be made directly to the individual posing the question, and b) must only address the specific questions posed.

This means that even if an individual posts a question on off-label use to a company’s public Facebook wall, the company can only respond directly to that individual (via email, phone or letter) not publically to the post. The most that can be posted publically is information on how an individual can directly contact the company to have their specific question privately addressed.

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Anthony
LaFauce

Why I dis-like the FDA’s New Draft Guidelines

Thursday, January 5th, 2012

After reading the FDA’s ‘guidance’ I really have to say I am not impressed with this effort. To be honest it looks like a cookie cutter response to questions our industry has had for the past 4 years. I am truly moved by the fact the FDA opened with a disclaimer stating that the guidance provided was not the end-all-be-all to help communicators communicate.

FDA’s guidance documents, including this draft guidance, do not establish legally enforceable rights or responsibilities.

The document has some difficult to digest information regarding the difference between “non-public” and “public”. This means that the document fails to address if information is shared with a patient in a non-public area and that information becomes public. This is very disturbing if you consider the FDA’s guidance that information should be pushed to off label users in ‘private’ communication tools.

The document also has a small example, in line 189, which focuses on how information of a medical nature is presented to potential patients while on a website. The guidance suggests if a website talks about a various disease or condition AND includes items located in a header or menu that a refers to another disease condition a person can misconstrue this as a company endorsing a products use and the company is at fault.

If a firm sets up a website that enables viewers to read prepared standard responses for the firm’s products that are generated from prefixed pull-down menus naming various disease states, including any standard responses related to off-label uses for the firm’s product, resulting requests for off-label information would be considered solicited. Moreover, if this website makes it possible to use search terms to generate standard responses that go beyond the scope of the product information being requested, including off-label use information, resulting requests for and responses to such a search would be considered solicited requests.

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Kelly
Barrett

Learning WordPress: The Gift that Keeps on Giving

Wednesday, November 16th, 2011

If you know a thing or two about the Internet, chances are you’ve heard of WordPress. As of August 2011, it was estimated that 22 percent of all new websites in the world were powered by WordPress. It continues to win awards for being the best open source CMS (content management system) out there. I’m blogging on a WordPress-powered blog right now, hosted on a WordPress site. You could even call us WordPress super fans here at Spectrum. Put simply, I often feel that within this scary tangled web we weave, there is true solace to be found in WordPress…

Anyhow–last Friday I had the pleasure of working alongside Anthony Braddy to lead a group of small nonprofits through some of the in’s and out’s of building a WordPress website. The workshop was just one session within a larger Pro Bono Consulting Lounge held at Artisphere, hosted and made possible by DC Week.


Video credit: International Media Solutions LLC

In my opinion, this event is a highlight of DC Week, because it allows local organizations to get their hands dirty learning these practical skills, and provides them with free consulting, which they otherwise wouldn’t be able to afford. Sitting through a panel or a keynote speech can be inspirational, but it can also be overwhelming and may not get into the step-by-step people need to make things happen. When building a website, the problem isn’t just that a professional site can cost anywhere from $500 to $10,ooo to build out–it’s that once it is built, it’s left in the hands of an organization that may not know how to update it. This consulting lounge was built to empower these groups on a personal level.

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Kaitlin
Doody

Managing your Reputation: Back in the Day and Today

Tuesday, November 15th, 2011

“Oh, Johnny the butcher, he’s great! He always asks about the kids and serves up the best three and a half pounds of roast that my family could ask for.”

Back in the day, word of mouth recommendations were a golden currency. Proprietors got to know the people who came to their shops – they understood who they were and what their needs were. In turn, business owners relied on their customers to spread the word to their friends and family about the services they provided or the products they sold.

Today, the web is actually taking us back in time, according to Mark Britton, CEO of Avvo.com, the largest legal- and health-related Q&A website. Just like with Johnny the butcher, people today are usually using a good or service based on a friend’s or family member’s recommendation. And sometimes, it’s not just friends and family, but the random person on Yelp that helps you decide what hair salon to go to or which Mexican restaurant to go to downtown.

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Kelly
Barrett

Five Common Sense Tips for Pitching Bloggers

Monday, October 24th, 2011

For a blogger-turned-PR-professional, there is really no feeling quite so sad (and comical), as receiving a seriously awful pitch email. You know ‘em when you see ‘em. They sometimes start out with “I found your blog, [insert full URL of blog] and truly enjoyed reading [insert arbitrary post], as well as [insert other arbitrary post].” They then go on to talk about an “opportunity” for you to cover something that’s really not vaguely connected to either of the two posts that they called out. I used to blog about cooking and sustainable agriculture, and once got a pitch about organic carpeting. That sort of thing.

I’m not saying that pitching a blogger is easy. It’s an art, and it’s foreign to many of today’s PR professionals rooted in more traditional outreach. As evidence of this challenge, we’ve been seeing all sorts of PR blogger pitching flubs arising in the news lately. And they go beyond just the run-of-the-mill boring pitch. Some of my personal favorite headlines include:

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