Privacy Policy

WEBSITE PRIVACY STATEMENT

This website privacy statement is provided by Spectrum Science and its group companies. It describes our practices for collecting, using, and safeguarding personal data collected through our websites along with information about your rights in relation to personal data.

Who We Are

Spectrum Science and its group companies are a fully integrated, science-driven global organization that delivers end-to end, science-first solutions for the healthcare and life sciences industry. Our clients span over 60 markets and more than 50 therapeutic areas. With more than 30 years of experience, we specialize in global clinical trial recruitment and support, as well as health and clinical research communications, advertising, consulting, and media services.

Scope and Commitment to Data Protection

As a trusted global partner in the health and life sciences sector, data protection and privacy are foundational to our operations and corporate values. We have implemented a comprehensive global data protection framework designed to address the complex and evolving landscape of international, regional, and local privacy, data protection, and security laws that apply to our organization and to the individuals whose personal information we collect and process. The framework is fully integrated with our broader regulatory compliance efforts, including those related to global clinical trial support, artificial intelligence, and ethics and compliance.

The integrated approach underscores our commitment to the lawful, transparent, and responsible use of personal information across all areas of our business.

Purposes of Data Collection and Processing

The personal data we collect through our websites is limited to what is relevant and necessary for specific, lawful purposes. These purposes may include:

Responding to inquiries or requests submitted through the website
Providing information about our services
Connecting individuals with clinical research opportunities related to specific medical conditions or diseases
Facilitating sign-ups for programs, newsletters, or other services offered through our website
Reviewing and managing job applications submitted by candidates or recruiters
Supporting and managing ongoing interactions and relationships
Customizing your experience and improving our websites, products, and services
Responding to individual rights requests
Enabling engagement through social media, blogs, or online forums
Conducting surveys and analyzing feedback
Understanding how visitors use our website to tailor and optimize content
Monitoring and analyzing usage, trends, and engagement with our services
Identifying, diagnosing, and resolving technical issues
Complying with legal, regulatory, financial, export control, and other compliance obligations
Evaluating the performance and effectiveness of our products, services, and digital platforms
Enforcing our website terms of use, code of conduct, and other legal rights
Preventing, detecting, and addressing security risks, fraud, or malicious activity
Supporting other legitimate business purposes necessary for the provision of our services

If you subscribe to any of our marketing communications, you may unsubscribe at any time by following the instructions provided in our email messages.

Categories of Personal Data Collected

The specific data elements collected through our websites vary depending on the nature of the interaction with us and the reason for the collection. We limit the collection to the data necessary for the interaction and purpose associated with the data collection, in accordance with applicable data protection laws. The data elements may include:

Name
Email address
Mailing address
Telephone/mobile number
Username or password
Telephone/mobile number
Internet Protocol (IP) address and device information
Browsing history and interactions with our websites or advertisements
Relevant, limited health information (pertinent to a particular clinical research project), such as to make an initial determination of possible qualification. (The research recruitment pre-screening evaluations take place through a separate portal that is set up to collect health data, with its own set of secure controls commensurate with the sensitivity of that data)
Business or commercial-related information that you may provide to us, such as through restricted areas of our sites for ongoing customer interactions
Job application information (in relation to applying for employment with us)
Any additional information you provide directly to us through our website or allow a third-party service (such as a social media site or blog) to provide to us
Feedback that may be voluntarily provided through surveys or via our contact us options

Disclosure of Personal Data

We may share personal data collected through our website with the following categories of recipients, including those located outside your country of residence:

Within Our Corporate Group: We may share data with other group companies as permitted by law—for example, to respond to inquiries, process job applications, or support newsletter and survey programs.
Service Providers and Suppliers: We engage trusted third parties to support website functionality and business operations. These providers are contractually required to protect your data, use it only for the services they perform for us, and comply with applicable privacy and cross-border data transfer laws.
Legal and Regulatory Purposes: We may disclose personal data to comply with legal obligations, respond to lawful requests from authorities, detect or prevent fraud or security threats, or protect our rights, property, personnel, or partners.
Corporate Restructuring: In connection with mergers, acquisitions, or other corporate changes, personal data may be shared with prospective or actual purchasers under appropriate safeguards and only for permitted purposes.
With Your Consent: We may share your data with third parties when you have given us explicit permission to do so.
Clinical Trial Recruitment Activities: For some of our websites, we share personal data pertaining to clinical trial participants with research sponsors.

We do not sell, rent, or share your personal data with third parties for separate purposes unrelated to Spectrum Science’s purpose of collection.

Use of Cookies and Other Tracking Technologies

Spectrum Science and its group companies use cookies, pixels, and similar tracking technologies on our site to enhance the user experience, analyze site traffic, and support our marketing and advertising efforts. These technologies may collect information about your device, browser type, operating system, IP address, browsing behavior, and interactions with our website content.

Some of these technologies are essential for the functioning of our website, while others help us understand how visitors engage with our content and allow us to deliver more relevant advertisements based on website user interests, including through the use of targeted advertising platforms such as Google, Meta (Facebook/Instagram), and LinkedIn.

Certain cookies and pixels may be set by us, while others may be placed by third-party partners acting on our behalf. These third parties may use the information collected to compile information about website user interests in our services and show you relevant content on other websites or platforms.

For detailed information on the types of cookies we use, their purposes, and how you can manage your cookie preferences—including opting out of marketing cookies and targeted advertising—please refer to our Cookie Policy.

Depending on your location, you may be presented with a cookie banner that allows you to accept, reject, or customize the use of non-essential cookies in compliance with applicable laws. Because Cookies and similar tracking technologies are also browser-specific, if you use more than one device to access our websites, you will need to set the browser of each device to align with your cookie preferences.

International Website Users: Lawful Basis for Data Collection

In accordance with data protection laws applicable in certain jurisdictions outside the United States, Spectrum Science and its group companies ensure that a valid legal basis exists for the collection of personal data through our websites and other channels. Depending on the context and applicable legal requirements, we may rely on one or more of the following lawful bases:

Consent to collect and process personal data for specified purposes
Performance of a contract, including commercial, employment, or service-related obligations
Compliance with legal obligations
Protection of vital interests, such as in connection with clinical trial support services
Legitimate interests pursued by our organization, provided such interests are not overridden by the fundamental rights and freedoms of the individuals whose data is collected

These legal bases are applied where required by applicable laws and may not be relevant in all jurisdictions in which Spectrum Science and its group companies operate.

Cross-Border Data Transfers

As a global organization, Spectrum Science and its group companies may transfer personal data that we collect through this website or otherwise to countries outside of your country of residence, including to jurisdictions that may not offer the same level of data protection as those required under the laws of your home country.

Where personal data is transferred internationally, we implement appropriate safeguards in accordance with applicable data protection laws and requirements to ensure an adequate level of protection. For transfers from the European Union (EU), European Economic Area (EEA), the United Kingdom, and other jurisdictions with similar cross-border data transfer requirements, we rely on the European Commission’s Standard Contractual Clauses (SCCs), as well as country-approved annexes (or SCC versions), along with transfer impact assessments where applicable.

Data Security

We are committed to protecting the personal data entrusted to us through our websites and other channels, and have implemented appropriate technical, physical, and organizational safeguards to help secure it against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards are aligned with applicable legal requirements and industry standards and are designed to reflect the sensitivity of the data we collect and process. Our security measures are also updated to address new risks and threats as they become known.

Our security measures include but are not limited to, access controls, encryption, multi-factor authentication, network and system monitoring, secure storage environments, back-ups, incident response, and regular risk assessments. Access to personal data is restricted to authorized personnel who require it to perform their duties and who are bound by confidentiality and data protection obligations.

Based on the significant and evolving risks and threats to personal data, we encourage users to take appropriate steps to help protect their personal information, such as using strong passwords and safeguarding access.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. Data that is no longer necessary for retention is irreversibly and securely destroyed in accordance with applicable laws and regulations.

In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case it is no longer personal data.

Our Business Development group retains and manages prospective client information in a secure and privacy-focused customer relationship management (CRM) platform in compliance with legal, GDPR and other regulatory standards. All customer data is siloed in separate databases to eliminate cross-company leaks, and administrators can centrally control security rules, including two-factor authentication, user visibility settings, and security alerts.

Links to Other Websites

Our websites may contain links to other websites that are not owned or operated by Spectrum Science or its group companies. If you choose to access those links, you should recognize that we do not control third-party sites or their privacy practices, which may differ from our practices. We do not endorse or make any representations about third-party sites. The personal data you choose to provide to or that is collected by these third parties is not covered by our website privacy statement. We therefore encourage you to review the privacy policy of any site you visit before allowing the collection and use of personal information by the site.

Social Media Use and Postings

You may choose to engage with Spectrum Science or our group companies through social media platforms and related interactive features. Depending on how you interact, these platforms may collect or share personal information about you. We encourage you to review the privacy settings and policies of any social media services you use to understand how your information may be collected, used, and shared by those third parties.

Please note that if you post, comment on, or share personal information on public forums, blogs, or social networks, that information may be visible to others and may be accessed, collected, or used by third parties beyond the control of Spectrum Science or its group companies. We are not responsible for the privacy or security of any information you choose to make public through such platforms.

Children’s Privacy

Spectrum Science and its group companies comply with laws applicable to the collection and use of children’s data. Aside from limited, legitimate processing of children’s personal data in connection with our clinical trial recruitment and other support activities for research sponsors (which is appropriately safeguarded and segregated in accordance with its particular sensitivity), we do not knowingly collect information from children under the age of 16 through this or other websites, or otherwise. Should we identify any children’s data that was inadvertently collected, we will take appropriate steps to securely and irreversibly destroy that data.

Individual Rights

Spectrum Science and its group companies have established policies and practices to support and uphold the rights of individuals regarding the personal data we collect and process. These rights, which are subject to applicable laws, jurisdictional variations, and lawful exceptions, may include:

The right to access and obtain information about the personal data we hold about you
The right to request deletion of your personal data, subject to legal or contractual retention requirements
The right to request correction of inaccurate or incomplete data
The right to object to certain types of processing, including for direct marketing
The right to withdraw consent, including opting out of marketing communications
The right to lodge a complaint with a supervisory authority/regulatory oversight agency
The right to be free from discrimination for exercising your privacy rights

We will respond to privacy rights requests within the timeframes and in accordance with the conditions set out in applicable data protection laws.

To exercise any of your rights, or if you have questions about your privacy rights, please contact us using the details provided in the “Contact Us” section below. Please note that we take reasonable steps to verify identity in connection with the exercise of certain rights.

Use of Artificial Intelligence (AI)

In the course of our operations, Spectrum Science, its group companies, and our trusted partners may use artificial intelligence (AI) or automated technologies to support certain activities. These may include improving the efficiency and relevance of our services, analyzing data trends, enhancing user experience, or supporting clinical research recruitment and communications.

When AI is used, we are committed to doing so in a responsible and transparent manner. We ensure that any AI-related processing of personal data complies with applicable laws, regulations, and ethical standards, including those aimed at safeguarding individual rights and freedoms.

To help ensure fairness and accountability, we implement the following safeguards:

Human Oversight: AI-assisted processes are subject to appropriate human supervision and intervention, particularly where decisions may significantly affect individuals.
Bias and Discrimination Mitigation: We take reasonable steps to assess and minimize the risk of unfair bias or discriminatory outcomes in AI-assisted decision-making.
Transparency and Accountability: Where required by law, we provide individuals with information about the use of AI and their associated rights, including the right to request human review of certain automated decisions.
Data Protection by Design: We integrate data protection principles into the development and deployment of AI technologies and require our partners to do the same.
Third-Party Oversight: Where third parties provide AI tools, we require that those partners meet our standards for compliance, transparency, and ethical use of personal data.

Our approach to AI reflects our commitment to use of this evolving technology in a lawful and ethical manner.

Changes To This Privacy Statement

We may update this website privacy statement in accordance with new requirements, risks, or changes to our data collection and handling practices. If so, we will post the revised statement here, with an updated revision date. If we make significant changes to our Website Privacy Notice that materially alter our privacy practices, we may also notify you by other means, such as posting a notice on our corporate website and/or social media pages.

Additional Jurisdiction-Specific Information

Certain jurisdictions have enacted specific privacy laws that grant individuals additional rights and impose particular obligations on organizations that collect and use personal data. Spectrum Science and its group companies are committed to complying with these requirements and providing transparency about how we collect, use, and protect personal information in accordance with applicable laws. We have included a summary of the requirements in key jurisdictions below.

European Union (EU), European Economic Area (EEA), and United Kingdom (UK)

If you are located in the EU, EEA, or UK, your personal data is processed in accordance with the General Data Protection Regulation (GDPR), the UK GDPR (UK Data Act 2025), and other data protection laws and requirements in those countries. These laws offer a high level of protection for personal data. Please refer to the Individual Rights, Legal Basis for Processing, and Cross-Border Data Transfer sections of this website privacy statement for additional information pertaining to EU, EEA, and UK residents.

For the EU/EEA, Spectrum Science and its group companies have appointed VeraSafe as our representative in the European Union for data protection matters, pursuant to Article 27 of the GDPR. Please see our Contact US section below for more information.

California (U.S.)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you certain rights:

The right to know what personal information we collect, use, disclose, and “share” (as defined by CCPA)
The right to access the categories and specific pieces of personal information we hold about you
The right to correct inaccurate personal information
The right to request deletion of your personal information, subject to legal exceptions
The right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising
The right to limit the use and disclosure of sensitive personal information
The right to non-discrimination for exercising any of your CCPA rights

Please refer to our Categories of Personal Data Collected section for more information on the personal data that we may collect through our websites from residents of California.

Only you, or a person registered with the California Secretary of State whom you authorize to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child.

We do not sell personal information about California residents. However, during the past 12 months we may have engaged in delivering online advertising that was tailored to your interests, which might be deemed to be a sale of data under the California Consumer Privacy Act, If so, that data would not identify you by name, address, or phone number.

You may opt out of such sharing by following the instructions in the “Your Privacy Rights” or “Cookie Settings” section of this policy.

Other U.S. States

A growing number of other U.S. states have enacted consumer privacy laws that provide rights similar to those under California law. We honor these rights in accordance with the specific requirements of applicable state law.

Other Countries

In addition to the jurisdictions referenced above, a growing number of other countries where we operate—including, for example, Canada, Brazil, India, China, and Australia—have enacted data protection laws with requirements that are specific to their legal and regulatory environments. We are committed to respecting local data protection standards and ensuring that personal data is handled in a manner that is lawful, fair, transparent, and secure—in line with the expectations of regulators and individuals in each country where we operate.

Individuals With Disabilities

Spectrum Science and its group companies offer multiple ways to communicate with us to provide assistance to individuals with disabilities. To learn more, please reach out to us by email at privacy@spectrumscience.com, or by calling us at (+1) 202-955-6222.

Your Consent To The Terms of This Privacy Statement

By using this website, you provide your consent to the terms of this privacy statement and the legal conditions to use this website. If you do not agree with these statements and conditions, please do not use this website, or submit any information.

How To Contact Us for Questions, Concerns, or to Exercise Rights

If you have questions or concerns regarding Spectrum Science’s or our group companies’ collection and/or use of your data, or if you wish to exercise your individual rights, you may contact us as follows:

Contact our Privacy Officer (All Countries)

You may contact our Privacy Officer at privacy@spectrumscience.com or write to us at Spectrum Science Company, Attn: Privacy Officer, 2001 Pennsylvania Avenue N.W., Washington, D.C. 20006.

Contact our EU/EEA Representative (EU/EEA Residents Only)

As noted above, VeraSafe has been appointed as Continuum Clinical’s representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. In addition to notifying Continuum Clinical’s Privacy Officer, VeraSafe can be contacted by residents of the EU/EEA related to the processing of their personal data.

To make such an inquiry, please contact VeraSafe using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative or via telephone at: +420 228 881 031.

Alternatively, VeraSafe can be contacted at:

VeraSafe Ireland Ltd.
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork T23AT2P Ireland

Updates to this Privacy Statement

This website privacy statement was updated as of November 9, 2025.

We may update or revise this website privacy statement from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The changes will not diminish the rights and protections offered above.

We encourage you to review this website privacy statement periodically to stay informed about how we collect, use, and protect personal information. In addition to posting the new version and its effective date, if we make material changes that significantly affect your rights or the way we process your personal data, we will take appropriate measures to notify you—such as by posting a prominent notice on our website or, where required by law, by providing direct notice.

Your continued use of our website and services after any changes to this Privacy Statement constitutes your acknowledgment of those changes.